Terra

Day to day

Everyone opens their day, not a menu.

Software where you have to go looking for what concerns you gets worked around, and the spreadsheet comes back. Terra shows each person their day, what is expected of them, and what will jam if nobody touches it.

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An alert that arrives too late is not an alert.

An expired certification gets discovered on the morning it blocks a job; an overdue roadworthiness test, on the day of the roadside check; an order with no reply, at the delivery that never came. Terra warns at 90, 60 and 30 days for certifications, at 30 and 5 days for the fleet, at 24, 48 and 72 hours for a silent supplier. These intervals were chosen so there is still time to act — not so that a warning was issued.

What each person finds

Every role's day, on opening

Your day, the moment you open the app

Not a menu to explore: what is waiting for you, today. The screen's subtitle says exactly that — your day, what is expected of you, and what will jam if nobody touches it.

  • Today's jobs and urgent calls in progress
  • Whatever is waiting on an action from you
  • Deadlines to deal with over the coming days
  • A written morning summary: jobs, absence, approvals pending, certifications about to expire

Scheduling, person by person

A schedule is no use if you have to read three crews' worth of it to find your own day. Everyone gets theirs, and the manager keeps the overall view.

  • Assigned jobs, today's and upcoming
  • Workload and availability per person
  • Assignments and the costing of hours
  • Absence taken into account when assigning, not discovered afterwards

Approvals do not stop when you go away

The approver is the one who knows they are away, so they are the one who names their stand-in — without going through an administrator. Without that, the delegation never gets set up and it is the password that ends up circulating.

  • Delegation set and withdrawn by the approver, from their own space
  • It passes on only what the approver holds, and lapses if they lose a role
  • The administrator keeps a hand in, to cover people who have already left
  • Approval thresholds by purchase category

Risks come to you

A missed deadline should not be discovered on the morning it blocks a job. Alerts go out on their own, in advance, to the right person.

  • Certifications: alerts at 90, 60 and 30 days — an expired certification blocks assignment
  • Fleet: roadworthiness test and insurance at 30 and 5 days
  • Orders with no supplier reply, then escalation to a dispute
  • Overdue customer invoices, disputes unexplained beyond 72 h
  • Stock below reorder point, kits not ready with less than 24 h to departure

And in the field, in your pocket

The same application installs on the technician's phone: their day, the report dictated on site, the photos, the time clocking. What is captured on site is captured once.

See the four interfacesWhat IA.TERRA takes on