Control tower
A figure and its cause. Never a figure on its own.
Every indicator in the business on one screen, and for each one going wrong, what is dragging it down — by name, with a link to the screen where it can be dealt with.
“Completion rate 9%” teaches nobody anything.
Four deliberate choices
What sets this screen apart from one more dashboard
A figure and its cause, never a figure on its own
A degraded indicator shows what is dragging it down, by name, with a link to the screen concerned. “Completion rate 9%” teaches you nothing; “16 kits not ready with less than 24 h to departure” can be acted on.
Causes only appear when the indicator is red
Otherwise the page becomes a permanent wall of alerts that nobody reads after a week — and on the day something is genuinely on fire, it looks like everything else.
Thirty-seven signals, one queue to work through
Accepted quotes never invoiced, orders with no receipt for thirty days, expired certifications blocking an assignment, disputes unexplained beyond 72 h: everything surfaces in the same place, ranked by severity.
Everyone sees only their own scope
A section appears only with the permission covering it. Payroll and absence do not show up because someone has access to purchasing.
The control tower
Ten sections, one page
Every area reports its indicators there. A section appears only with the permission covering it: payroll and absence do not show up because someone has access to purchasing.
01Today
Today's jobs, urgent calls waiting, jobs not closed out, kits due to leave.
02Delivery & job sites
Planned maintenance adherence, completion rate for the month, planned versus reactive, average duration, job sites with margin at risk, customer satisfaction.
03Sales
Opportunity pipeline, quotes awaiting an answer, conversion rate, won but not invoiced.
04Engineering, methods & industrialisation
Projects under way, works orders late to release, requirements not yet dispatched, files under revision.
05Purchasing & supply chain
Supplier service level, non-conformity rate, purchase requests awaiting approval, items below reorder point.
06Finance & cash
Revenue invoiced, customer balance outstanding, overdue invoices, working capital in days of revenue.
07Assets & equipment
Tools, fleet, IT estate, buildings and facilities contracts.
08People
Headcount, absence, certifications, workload and availability.
09Payroll
Variable pay elements, discrepancies and cut-off dates for the period.
10Internal requests
Equipment requests from the teams, and how long they have been waiting.
Priority queue
Thirty-seven signals, one queue
Whatever is stuck is picked up all over the application and gathered in one place, ranked by severity. Here are a few, exactly as they appear:
Each line opens the screen where it can be dealt with, within the permissions of whoever clicks.
And the written commentary, if you want it
The figures on this page are computed — reproducible, defensible, with no generative model involved. On top of them, IA.TERRA can produce a written report with an action plan, area by area. The two are kept apart, deliberately.